Frequently Asked Questions
How do I contact someone if I have a question or concern?
Please fill out a form on our contact page in its entirety. Please allow 24 to 48 hours to receive a response.
Why should I subscribe for emails?
Subscribing for emails allows you to stay up to date about future promotions, products, and sales before the general public.
How do I know if my order has been placed?
A confirmation of purchase will be emailed to the email you have provided upon purchase. Before purchasing please be sure to triple check all personal information. Misspelling can affect whether or not you receive an email.
When can I expect my shipment to arrive?
All products are handmade. Orders are generally shipped within 5-7 days of purchase because of processing and production. All orders take 3-5 business days USPS Priority Mail (10-14 BUSINESS days during high volume times). We will always send you a confirmation when we have processed and fulfilled your order. Once it gets to the post office the time you receive your shipment is out of our control. You can always track your order with your tracking number sent to your email but please keep in mind that because of Covid-19 packages could be delayed.
How can I track my order?
A tracking number will be provided to you via email once your order has be fulfilled. Please check your spam folder in your email if you cannot find any of our emails.